I haven’t left a review on a hotel in a long time, but they earned it! From Caroline’s extremely friendly and welcoming check-in (complete with champagne) to a lovely meal and drink on the rooftop, the whole team was ready to impress. The room was extremely clean, well appointed, and generously sized. The little things were all done right - fantastic water pressure, lots of temperature control, and all the goodies you’d love to see in a bathroom. Even when walking the hall, every staff member that you see seemed genuinely happy to see you and asked you how you were and if there was anything they could do for you. I haven’t felt this type of service level since before 2020, even at a Ritz. Fantastic job and I will be staying here again!

This was our first time staying at The Karol and my wife and I really enjoyed. Staff were friendly, rooms were clean with large bathrooms-wish they were set up with tub and walk in shower as they are large enough- the lounge was comfortable with a great bartender “Derek” who was very personable and provided some great dinner choices off the menu. He also makes an excellent martini. The roof top bar is also a great plus - service was friendly, but could have been more attentive as they were not very busy and I had to get up and go to the bar for another drink as they weren’t coming out to the terrace due to chatting, but it didn’t spoil the evening. Overall an excellent stay.

We had a great stay at Karol House Hotel. The rooms are beautiful. The restaurant in the hotel is delicious--we had both dinner and breakfast there. The breakfast is a la carte (we purchased the rate with the breakfast included so it ended up being a great deal). The staff are very nice and friendly. Plenty of parking in the lot. Location is northern St. Pete so if you want something walkable to downtown, this isn't for you, but we found it easy to get from the hotel to downtown and the main attractions. I would definitely stay here again.

This was our first time visiting The Karol Hotel and dining at Katch Bistro, and we had a wonderful experience. When we first arrived and were looking around a bit lost, JT quickly approached us, kindly showed us where Katch Bistro was located, and graciously answered our questions about the rooftop bar. We were celebrating a special birthday and chose to sit at the bar for the relaxing, private ambiance and romantic lighting. Derek was a fantastic bartender and gave great recommendations. We ordered the salmon and grouper champagne, and both were excellent. The complimentary blueberry cheesecake for the birthday celebration was a delicious and thoughtful surprise. After dinner, we went up to the rooftop bar and enjoyed the beautiful view and breeze. JT continued to check in on us throughout the evening to make sure everything was going well, which made us feel truly welcomed and taken care of. We were blown away by the service and overall experience and would highly recommend Katch Bistro. We will definitely be back soon!

This was our second time to dine and we're not disappointed. My husband surprised me for my birthday 3 years ago and I did the same on Friday for his 80th. From the time I visited to reserve the private room ask the way through dinner. JT is one of the managers and he was always so kind and patient. Our daughter and her family joined us with a 12 year old, 6 and almost 4 year old. The server Faith and Deonte were always available. The food was amazing and we never felt rushed. Even Derek in the bar was amazing and made my husband feel so special by buying him his first cocktail. I would definitely return but plan on staying over night.

We stayed at Hotel Karol this past weekend for a short couples trip and chose it for its proximity to where we wanted to be and my Marriott loyalty status. I booked the Romance Package, which included champagne, a dessert/chocolate tray, and breakfast for two. Before arrival, I confirmed the package details and also inquired about a complimentary room upgrade as a Gold member. I was told an upgrade would be accommodated. Unfortunately, the arrival experience felt a bit underwhelming. At check-in, my loyalty status was not acknowledged, and the interaction with the front desk agent felt transactional. I noticed glasses of champagne at the desk, and only after I looked toward them did the agent offer them to me. When I mentioned the champagne included with our package, the agent seemed unsure and needed to "double-check" before confirming it should be in the room. Once we got to our room, we discovered that no upgrade had been applied, and the room overlooked the parking lot. Since it was only a one-night stay, this wasn’t a major issue, but it did feel like a miscommunication. The room itself was clean, quiet, and the bed was very comfortable. However, the shower door did not seal properly, so water flooded the bathroom floor after each use. Before checkout, we had breakfast at Katch, the on-site restaurant. The food was decent overall. I ordered the avocado toast with a side of potatoes, and my partner had the classic breakfast. Our server was friendly and attentive, which we appreciated. That said, the avocado portion was surprisingly minimal, and while we noticed the chef visiting several tables to check on guests, our table was passed multiple times without acknowledgment. We charged breakfast to the room since it was included in our package, but shortly after leaving the property, I received a notification that my Amex had been charged for the meal. I had to call the hotel to request a correction and am still waiting for confirmation that the charge has been reversed. Overall, our stay wasn’t terrible, but it missed the mark in several service areas that typically set Marriott properties apart. Because of those service gaps, this likely isn’t a property we would choose again when visiting the area.

Our stay the Karol was fabulous! Very clean hotel, with friendly staff not only at check in but the restaurants too. We were able to check in early and were greeted with champagne. We were able to experience some fabulous cocktails at the rooftop bar and get brunch downstairs in the morning too. The beds were comfortable and the rooms were quiet especially even having a room next to the elevator.

I had the pleasure of doing hair and makeup for a wedding here, and it was such a memorable experience. The staff is always so helpful and goes above and beyond to help me with my kit. It made the whole morning feel relaxed and special, which is exactly what every bride deserves. So grateful to have been part of such a lovely day in such a stunning space. Definitely one of my favorite venues to work at!

My husband and I were recently invited out to try The Karol’s onsite restaurant, Katch Bistro, and it made for a great date night. The martinis were excellent, the Brussels sprouts appetizer was a standout, and the fish and chips were perfectly crispy and flaky. They were served with a zesty tartar sauce that paired well with the entree. On top of that, the service was top-notch. We’ll definitely be back!

staff is super nice and accommodating. the pool is amazing, heated and 7ft. elite lounge is cool with free snacks and refreshments. clean rooms! left some expensive jewelry there and they returned it 2 days later. highly recommend