Clean, nice hotel. I stay here often for work. My only complaint is the AC in the rooms never seems to work right. The rooms are always a little warm despite setting the temp low.

Our team is staying at this hotel for a baseball tournament. We worked with the sales department to get a room block. The sales team was easy to work with and the rooms are nicely renovated so I was excited to stay here even know they are still finishing the renovations of the lobby, bar and restaurant. This all changed when we checked. It is May in Florida and over 90 degrees. The hotel air conditioning is completely shot. The rooms, hallways and elevators are hot and humid. And we when complained to the front desk they are condescending telling us this is Florida and all hotels AC is like this. We are from Florida and a travel baseball team who stays in a ton of hotels and we know that hotels rooms are not normally 78 degrees. Two families checked out because their rooms were so hot they couldn’t deal with it… and guess what the new hotel they went too which is also a Marriott property does not have rooms that are 78 degrees and the AC is cooling the property adequately for the temperature outside. We come to find out from front desk staff that the AC has been broken for 2 weeks and they have done nothing to address the problem. This is unacceptable to allow guests to check in, taking their money, knowing the AC is not working properly and it is over 90 degrees. Shame on you Marriott Clearwater. This is unacceptable. Unacceptable that you wouldn’t notify guests in advance, unacceptable that you would take our money with this issue, unacceptable how the front desk staff treated guests when they complained. Do not stay in this hotel. You will be disappointed.

Junior suite-King. Loved the room. So spacious. Feels like a mini apartment. Very comfy beds! Walk in shower has great pressure. Peaceful & quiet. Clean room. Great service at check in counter. Free parking & easy to find parking spots. Plenty of restaurants nearby as well as attached to the hotel. Easy access off highway. Great location.

Checking in and out were super easy. Free parking for guests THANK GOODNESS. Haven’t had a hotel like that in awhile. We booked the concierge lounge service w our room so we were able to enjoy breakfast which had limited options but it was a nice gesture either way. And also we were able to get small apps from 5-7pm with the lounge access. Great for grabbing water, soda, coffee, tea, etc. The room was fine - just like any other hotel room. However the bathroom smelled horrible. Like urine. We were barely in our room and it was more effort to request to change, but if we had stayed longer, we definitely would have asked. My daughter gagged every time she had to go in the restroom. It does come w a fridge so you can put water and stuff in there. There’s ice and a microwave in the ice room.

It is a nice size hotel and great convention area though the only fall back is they do not have a lot of parking in their parking lot but it also looks like it's because they're under a little bit of construction or something. I had to park across the street for a convention I was going to because of the lack of space in their parking lot. Aside from that it's a nice hotel got a nice bar nice little restaurant in it.

We had 40 people meet for a Spring Training weekend. Kathryn set a table that drew nothing but awesome. She set up a great happy hour and let us keep it for people who showed up late. There were no complaints on the food and service.

Booked a king size bed for 6 days. The first day the air conditioning stopped working, the second day it was making a very loud vibrating metal rattle. So loud I couldn’t sleep. I called the front desk, they said no one could repair it that night and they couldn’t move me to a different room. Next day I asked again, they said the AC was broken and they had to DOWNSIZE me to a smaller bed that was all that was available. When I asked for a discount on the room for: 1. The inconvenience of not having AC as agreed upon in the booking 2. A smaller bed than I paid for They refused a discount, and only offered me a breakfast coupon for 2 of the 3 days left on my booking. Terrible customer service. Our company does large volumes of booking through this hotel and this is the service and thanks we get. Not a discount, not a complimentary night to make up for their maintenance issues, not even a free dinner. Find a different hotel. I know I will next time I’m working in that location again.

The staff made this stay truly exceptional Our work team has been to countless hotels for conferences, and what sets this one apart is the people. We truly cannot say enough about the many friendly, warm, thoughtful staff persons at the Marriott Clearwater who made our stay exceptional and sent us home with fond memories to last a lifetime. From Daniel the shuttle driver who personally compiled a full page (front & back) list of all the restaurants and bars within range of the free shuttle service, and greeted us each (consistently prompt & reliable) trip with genuine interest and lively conversation (aside: please consider an upgraded van with an automatic door - that door is HEAVY and Daniel deserves it!!) to Kris at the front desk always ready with a neverending supply of bottled water, great recommendations for local spots, and generous drink vouchers that helped us stretch our very limited (nonprofit) budget to Thomas the bartender who was an extraordinarily good sport with the rowdy conference goers staying up far past our bedtimes (def try the local whiskey!), to the woman who courteously and quietly delivered our room service while a colleague was on an important call - even the construction crew we ran into in the elevator! They gave us early check-in which made our transition from travel to conference infinitely easier, granted our request for a (3 pm!) late checkout without hesitation, delivered extra towels & toilet paper within moments of calling... I could go on. This is a team that genuinely cares about hospitality. I've stayed at hotels that literally cost 8 TIMES the amount and received service that absolutely PALES in comparison to our experience at the Marriott Clearwater. We felt so cared for that we didn't even mind that our "view" was literally a wall, lol. We're already planning our return for next year's conference. The rooms do the job, but the people? They're the reason we'll look forward to coming back.

The rooms were good. I do love how the rooms are laid out. It’s two rooms together facing each other instead of four side by side I like that. The person who made my stay go from good to absolutely amazing was Latrice. Her customer service was TOP TIER! Before I even arrived, she was BEYOND helpful! I called the hotel with a few questions and she was so polite and answered all of them. When I arrived, she was nothing less than amazing! She told me about the complimentary shuttle that takes you to get food, drinks, how far the wedding was (the one I came down for) I wish I could give her 100 stars! If you go visit this hotel, please personally ask for Latrice! Your experience will turn from good to AMAZING! Latrice thank you so much for everything ??

Everything was great, however dinner and subsequently breakfast was a little weak, and my room on the 7th floor was in some kind of a galactic nexus where the WiFi didn't work. Staff so nice that they retained that elusive 5th star, and rooms were fine. Would certainly stay here again.