The day personnel were not very friendly to the in house guest. They seemed to carry on conversations between themselves and were not openly friendly to the guest. The in room desk telephone's did not function to contact the front desk. The tile grout in the bathroom was dirty. The hotel was in a good location, close to Morgan Plant hospital. The room was neat and clean and had a great bead. Over all the hotel was a good place to stay.

My Louis Vuitton purse was stolen from room 610 on january 8th. Due to no protocol in place I was not assisted to recover it until a day later. I am giving a $1000 reward for the recovery of my purse...a police report is filed and an investigation is underway. You will be prosecuted. If you deliver it to the clearwater police department as found item I will not prosecute. a very expensive purse in a bureau yesterday. Called immediately to report when i realized it. No manager on duty. Inept front desk woman would not assist or escalate. Conveniently it disappeared. I email front desk manager asking for help and was told he wasn't in until noon. When I called at 2:30pm I was told he was on a "smoke break" didnt call back a frantic customer when he got in at noon. Was told it "couldn't be his housekeeping department " as a bonvoy elite member who rented 4 rooms for this week i am appalled. 0/0. They don't care at all!!

Great stay! Beautiful rooms, such comfortable beds, and delicious breakfast! The staff is awesome, and it's in a great location. I stayed for a work trip, but my husband and I are already planning a vacation to Clearwater and planning to stay here!!

We loved this hotel!! From check in to checkout, it was a huge improvement from the last hotel we stayed at. We came from Lake City FL after driving 9 hours, our hotel was horrible, we decided come just come all the way to Clearwater. Our front desk associate was sweet and so accommodating. Room was clean and large, we could definitely stretch out and feel at home. Breakfast, holy moly, was on point everyday!!! It was delicious, you can’t miss it! Also, the view was awesome, we were only 10 minutes from Clearwater beach. We can’t wait to stay again!

Lovely staff but too many problems to ignore. Oven with no oven mitts, tissue paper toilet paper, stained toilet, shower that dripped all night long, only way to get ice was to wait 12+ hours until your ice maker started working or go all the way back to the front desk yourself, very loud air conditioning, etc. It felt like a hotel that used to be very nice. No smells and we did feel safe here. The breakfast was great — probably the best part. For the price, and with the amount of options in the area, we wouldn’t return.

I would have given this place 5 stars if it weren't for them not acknowledging one being a Bonvoy platinum elite. I say this because most Marriott hotels no longer seem to acknowledge this and to get to Platinum Elite is no easy task. Usually, you get 2 water bottles for free when you arrive as well. The room was spacious and nice. The bathtub kept dripping at night and the A/C would do a weird thing where it would kick on and turn back off 2 seconds later throughout the night. That wasn't fixed. The people at the front were nice though. Breakfast selection was ok.

Stayed here 1 night for a concert that was nearby. It's walking distance from lots of shops and restaurants. The room and hallways were all very clean and the staff was very nice! Complimentary breakfast was surprisingly good!

Outstanding service from Selina at the front desk! I had an issue with my reservation, and she went above and beyond to help me. Selina was incredibly kind, patient, and efficient. She took the time to check every detail and clearly explained what was happening. Thanks to her professionalism and positive attitude, everything was resolved quickly. Excellent customer service — she truly made a difference in my stay!

Exceptional and very reasonably priced. Large room, extremely clean, friendly helpful staff and yummy coffee. Pleasantly surprised at the level of service and overall quality of experience. Super impressed.

An Unforgettable, 10-Star Stay – Truly a Home Away from Home! I recently completed an extended stay of three weeks at the Residence Inn by Marriott Clearwater Downtown, and if I could give it 10 stars, I absolutely would! This hotel is an absolute gem and exceeded every expectation. The entire experience was peaceful and restorative. I loved it so much that I extended my stay multiple times and the staff made keeping my original room seamless and stress-free. Top-Tier Comfort and Convenience The accommodations here are outstanding. The room was incredibly spacious and felt like a true apartment, not just a hotel room. The fully stocked kitchen was a lifesaver for an extended stay. And truly, the beds are a dream—I haven't slept this well in months. The terrific, fresh breakfast buffet was the perfect start to every morning. Unbeatable Location You simply cannot beat this location for convenience and access to everything Clearwater has to offer: Clearwater Beach: A quick 7-minute drive. Clearwater Marine Aquarium: Just 6 minutes away. Pier 60: Only 11 minutes to enjoy the sunset celebrations. Dining & Shopping: Less than 10 minutes from top-rated restaurants and the vibrant boardwalk. The Defining Factor: Exceptional Service & Pet Friendliness What truly sets this hotel apart is the phenomenal staff. Every single team member I interacted with was amazing, genuinely helpful, and kind. Whether I needed assistance or had a quick question, they were always ready with a smile and a solution. As a traveler with a service dog, the hotel provided a critical and thoughtful amenity that made my stay effortless: the walking path and pond area right behind the hotel. Being able to easily and safely walk my dog every day and evening was the single most important factor for my peace of mind and cemented my decision to stay here so long. If you are looking for an extended stay, traveling with a service animal, or just want the perfect blend of comfort, convenience, and world-class service, look no further. Highly, highly recommend!